Salesforce Outage, Again<< Amazon Makes Real-time Phone Service Available, For Real This Time | Main | (Updated) The OnDemand Uptime Battle Plays Out >> Zachary McGeary | February 01, 2006, 12:54 PM It rained again on the OnDemand honeymoon. Some Salesforce.com customers experienced another outage reportedly ranging from 30 minutes to several hours. A few accounts laid out intermittent access throughout the day. More details here. Regardless, this still doesn't change my view. OnDemand is here to stay. And so are such outages. Again, I encourage companies to be more realistic about their expectations with regards to availability, and most importantly, work terms into their contracts surrounding these types of occurrences. In short, this "news" is getting old already. This marriage is going to last. |
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